WebshopConnect: an e-commerce Salesforce integration

A seamless e-commerce experience is more relevant than ever. Gartner outlined this clearly in a recent report, noting that by 2022 a digital commerce experience will be assembled from over 30 integrated applications. WebshopConnect is a set of connectors to grow your online business via an omni-channel sales strategy, connecting multiple webshops to your Salesforce-based backoffice system.

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webshopConnect: an e-commerce Salesforce Integration

 The relevance of a seamless e-commerce experience is more relevant than ever. Gartner outlined this clearly in a recent report, noting that by 2022 a digital commerce experience will be assembled from over 30 integrated applications. webshopConnect is a set of connectors to grow your online business via an omni-channel sales strategy, connecting multiple webshops to your Salesforce-based backoffice system.

Connect your e-commerce stores with Salesforce

WebshopConnect enables the smooth integration of several webshops such as Magento, Amazon, eBay, Wix and Shopify, with your Salesforce Sales Cloud. Serve your customers in a variety of targeted webshops providing a seamless, continuous customer experience with a personalized brand experience, while keeping a single view of your data in an centralized environment for your fulfillment processes. Synchronize, maintain and process all your data in the best-in-class Salesforce CRM system.

How it works

The WebshopConnect solution integrates your e-commerce platform with Salesforce to provide a seamless and streamlined operation. With the help of this connector you can now easily synchronize data from your customers, products and their orders to your CRM. The real-time synchronization ensures that data is updated, integrated and accurate – resulting in increased sales and improved customer service.

All your e-commerce data centralized and managed

  • Store and manage your products in a central product catalogue, including all its related features, such as the product names, prices, descriptions, volume discounts and more
  • Sync customers, customer types, contacts, addresses, statuses and descriptions to your CRM
  • Manage orders and send invoices automatically
  • Create leads from your webshops and automatically initiate follow-up actions
  • Manage and execute outbound marketing campaigns
  • Create activities and cases for follow-up aftersales actions

The next step in monetizing your e-commerce channels

WebshopConnect allows you to quickly create new online sales channels and move towards adjacent markets or create new customer experiences easily. Adopt WebshopConnect to serve more customers and aim for a better monetization of your online channels while ensuring that your flow of products, customers and orders is under control.

Available connectors:

  • Salesforce-Magento connector
  • Salesforce-Amazon connector
  • Salesforce-eBay connector
  • Salesforce-Wix connector
  • Salesforce-Shopify connector
  • Salesforce-webshop connector

 

Need a different connector, let us know!

Business benefits

Adopting an online omni-channel sales strategy has its own challenges to maintain your data on many places. Vanenburg has created a unique WebshopConnect solution to harmonize your data and manage the complexity of serving your customers in multiple webshop platforms.

Realtime data synchronization

Single view of your e-commerce data

  • Sync products
  • Sync categories
  • Sync customers
  • Sync orders
  • Sync leads

Integrate multiple webshops

Enhanced marketing & sales automation

  • Manage your customers from best-in-class Salesforce CRM
  • Support cross- & upsell opportunities
  • Automate leads monitoring and follow-up
  • Manage aftersales activities and cases

Easily extend with new channels

Leverage out-of-the-box connectors

  • Salesforce-Magento connector
  • Salesforce-Amazon connector
  • Salesforce-eBay connector
  • Salesforce-Wix connector
  • Salesforce-Shopify connector
  • Salesforce-webshop connector

Customer Case eparts.shop

Great example of an e-commerce platform integrated with Salesforce, Magento, Amazon and eBay

“I never thought that adding, editing and managing product information would be as simple as we have made it. The work that Vanenburg has done for our company is truly remarkable. We are very excited to have worked with such a great team that was able to facilitate all of our needs.”
Brandon Van Beek, founder of eparts.shop